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Privacy Policy

Privacy Policy of Lusso Kids Inc.

Personal Information

At Lusso Kids Inc., we understand and share your concern about privacy. We do everything in our power to ensure that any information you share with us remains confidential. We will not solicit your information.


Information Collected

We do collect certain types of information for internal use. These include, but are not limited to, information on items browsed and pages visited, IP addresses, and cookie information. We store and analyze this information to ensure that our sites continue to offer products and services with you in mind.

In addition to gathering demographic information, we use your Internet Protocol (IP) address to help identify you and your shopping cart.


When you place an order with us, we collect information such as your name, address, telephone number, email address and credit card information. In the process of filling your order, when required, we do share this information with certain outside parties such as carriers, distribution centers and product manufacturers.


Emails

The personal information that Lusso Kids Inc. retains is strictly used to confirm and process your order and to be in contact with you should the need arise. During the ordering process, you will be sent three emails to: confirm your order, confirm that the method of payment has been approved and give you a tracking number once the order has been shipped.


Throughout our sites, you will find the "Email A Friend" feature that allows you to share product details or "Best Seller" information with your friends. Email addresses provided through the use of this feature are used strictly to direct email communication, and are not retained in our database. They are never used for any other purpose other than the original intention.


Cookies

Acceptance of cookies is not a requirement to browse any of our websites. However, when you click on "add to cart" it does require the acceptance of cookies. Our sites use these cookies to keep track of the items in your cart so that you do not have to re-enter the information each time you visit. Cookies are never used to store sensitive information like customer names, addresses, passwords or credit card numbers.


If you object to enabling cookies on your browser or are otherwise unable to use cookies, but would like to purchase an item from one of our websites, you can place your order by calling our toll free number 1-888-491-2315. Please note that any information you provide over the telephone is still subject to our Privacy Policy.


Consent

When you register for our "mailing list" through our web site, you are giving your approval to us to keep you informed of any special sales or promotions that may be of interest to you. Any information you provide in this regard is completely voluntary. This is the only time Lusso Kids Inc. will send you promotional material. When you visit any of our web pages or register online for special offers, updates and sale alerts, we may ask for demographic information, such as the number of people in your household, age and gender. We may also combine any information about you that we have with other information from our business partners or other companies and affiliates.


Security

We appreciate that a customer might be hesitant to send personal information over the internet. Lusso Kids Inc. has security measures in place to protect the loss, misuse and alteration of any information you submit on any of our websites. To keep your information safe and secure, we use Thawte and Hacker Safe, 128-bit SSL which is the highest encryption protection commercially available.


When you place an order with Lusso Kids Inc., and enter your email address, you are automatically assigned an account with us. You can come back at any time and log into your account with your email address, and all of the data in your account will be accessible, in the event that you wish to change any of your contact information or you wish to place future orders with us. No credit card information is ever stored.


Changes to Privacy Policy

We reserve the right to update or change our Our Privacy Policy at any time without notice. If you have any questions at all or comments on how we can improve your shopping experience with us, pleae do not hesitate to contact info@lussobaby.ca. Thank you for your continued patronage.


Send Us Your Suggestions

Customer feedback is very important to us. We are always looking for ways to serve you better. We want you to become a lifelong shopper with Lusso Kids Inc. Please email us at info@lussobaby.ca.

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